inTouch

Quick Facts

  • AIRewards™ app has reached more than 100,000 active users in Indonesia
  • Developed using BlackBerry® Java® Development Environment (JDE)
  • Leverages BlackBerry® NFC API's and BlackBerry® Push technology

BlackBerry Developer Success Story - inTouch

As a long-time developer, Kendro Hendra has a keen sense of emerging technologies. That's why it's no surprise that the chief executive at inTouch Innovate, Indonesia (inTouch) has made it a priority for the company to research and develop applications that leverage Near Field Communications (NFC). The NFC feature, which enables applications to interact with smart tags, smart accessories, and other NFC-enabled devices, has already been utilized by inTouch in a number of popular applications.


Kendro talks about BlackBerry in Indonesia, the tools inTouch used to develop NFC-enabled apps, the unique Research In Motion® (RIM®) features that were key to their success.


Q: Why do you think are BlackBerry smartphones so are popular in the Indonesian market?

Kendro: While there are a number of factors, Indonesians love to use their phones to type and chat. People from all walks of life here like to form online communities and share information, especially on their BBM profiles which is ideal for this type of social engagement.

Q: Tell us about the development tools you used to develop BlackBerry apps and the importance of NFC capabilities.

Kendro: We developed using the BlackBerry Java® Development Environment, which was a great tool to build Java Platform apps. The JDE helped us create projects that we could automatically build and package into applications. We were also able to take advantage of BlackBerry NFC APIs such as NFC Reader API, NFC Emulation API, and NFC Listener API, which were extremely helpful. In terms of NFC as an emerging technology, one thing that's important to understand is that it's not restricted to payment-related functions. As a developer, you can utilize NFC in a number of interesting ways, from tag-reading smart posters to emulating something like a campus card. We're working on a smart campus app that will act as an alternative student ID for daily attendance, library access, parking and payment at the cafeteria.

Q: Your AIRewards app will soon feature NFC capability. How will it work?

Kendro: The application allows merchants to distribute coupons, gift vouchers and tickets using BlackBerry smartphones. When you purchase something at a participating merchant, you scan a QR code and collect a stamp, which can then be redeemed for free products. The application is also integrated with BlackBerry® Messenger (BBM™) 6 and the Facebook® for BlackBerry® smartphones app, allowing users to share stamps with other members and post what they've collected on their BBM profile or Facebook page. With other platforms, our work on NFC has been mainly research-based, but with RIM we've had specific projects like this in mind for a while. Once people get used to tapping on their phones, it will be much easier to use than QR codes.

Q: What unique RIM features have been particularly important to the success of your applications?

Kendro: The AIRewards app is a good example of some of the features we've leveraged. The BlackBerry Push Service is definitely very important. It allows us to notify the user about a merchant's offer shortly before it expires, which encourages people to go back to that business and purchase more of their goods.  

 






Results specific to inTouch and may not be typical. This material, including all material incorporated by reference herein or made available by hyperlink, is provided or made accessible "AS IS" and “AS AVAILABLE” and without condition, endorsement, guarantee, representation or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors or omissions in this material and shall not be liable for any type of damages related to this material or its use, or performance, or non-performance of any software, hardware, service, or any references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services”). When you subscribe to Third Party Products and Services you accept that: 1.It is your sole responsibility to: (a) ensure that your airtime service provider will support all features; (b) identify and acquire all required intellectual property licenses prior to installation or use and to comply with the terms of such licenses; 2.RIM makes no representation, warranty or guarantee and assumes no liability whatsoever in relation to Third Party Products or Services.


The limitations and exclusions herein shall apply irrespective of the nature of the cause of action and in no event shall any director, employee, agent, distributor, supplier or independent contractor of RIM have any liability related to the material.


© 2013 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S.and countries around the world. All other trademarks are the property of their respective owners.