Note: After installing BlackBerry PlayBook OS 2.1 you will not be able to backup and restore data back to 2.0.x. Apps downloaded or purchased from BlackBerry World while using BlackBerry PlayBook OS 2.1 may no longer work on other versions of the BlackBerry PlayBook OS. Not all apps which work on OS 2.0.x will work on BlackBerry PlayBook OS 2.1.
After you submit the form, registration may take between a few minutes to an hour to complete. Once your registration is complete, tap the notification in the top-right corner of your PlayBook to start the installation. If you do not see the update notification after an hour, make sure you have a Wi-Fi connection and complete the following step:
- In the status bar, tap in the top-right corner of the screen. Tap Software Updates, tap Check for Updates, and complete the update.
- If the update is still not available or you experience any issues with the update, please visit the support forums.