Terms and Conditions

Writing the Exam

Prometric is the test delivery provider of all BlackBerry certification exams, including the BlackBerry Builder exams.

While BlackBerry certification exams are available at most Prometric testing centers globally, you may not attempt an exam at a testing center where you have been employed or under contract within 30 days of your test date without permission from the BlackBerry Certification Program team. To request permission or if you have any questions, please email certification@blackberry.com.

  1. We strongly recommend you arrive at the testing center 15 minutes before your scheduled time.

    Note: If you arrive more than 15 minutes after the scheduled appointment time, you will not be allowed to write the exam and you will not receive a refund of your Fee. If you do not show up to write a scheduled exam, you will not receive a refund of your Fee.

    There will be no refunds of your Fee given in the following situations:

    • Failure to show up for an exam
    • More than 15 minutes late and refused admission
    • Not producing the required identification (see section 2 below)
    • Cancelling the scheduled appointment less than 24 hours prior to the scheduled time
  2. You will be required to provide two pieces of identification. At least one must be a valid photo ID.

    Note: The primary ID must have a permanently affixed photograph and a signature and must be valid (not expired). An ID must be an original document and not a photocopy or a fax.

    • A primary ID must have a permanently affixed photo of the candidate, along with the candidate's signature.
    • A secondary ID must have the candidate's signature.
    • Identification is considered to be valid (non-expired) as long as it does not have an expiration date that has passed.

    The following are acceptable forms of identification:

    Primary ID
    • Government-issued driver's license
    • Passport
    • Military ID
    Secondary ID
    • Credit card
    • Any primary ID

    Any credit card can be used as a secondary form of ID as long as it displays a signature and is not expired.

  3. You will be asked to store any personal items in a designated secure area outside of the testing room.

  4. You will be asked to read the Test Regulation Form and sign it if you agree to it. Any violations to the Test Regulation Form may result in your test being forfeited without refund of your Fee, and the potential to be permanently decertified from the program and ineligible for any further certification.

  5. All exams are closed-book exams; you are not allowed to bring books or any other materials into the testing room. The test center will provide you with an erasable noteboard and marker for use during the exam, but you must return these materials to the Prometric test center administrator at the end of your exam in order to receive your score report.

    Exams are computer-delivered, consisting of 60-70 multiple-choice questions. You will have three hours to complete the exam, although most candidates do not need the entire three hours to finish. Printed results will be given to you at the testing center immediately after you complete the exam.

    Currently, BlackBerry certification exams are only available in English.

Exam Results

Once you complete the exam, you may be given a score report letting you know if you have passed or failed. To pass the exam you must attain a minimum mark as designated by Research In Motion which will be determined and communicated in or around January 2013. The testing center will send your name and results to BlackBerry Certification Program administrators. Your test results are entered into the BlackBerry Certification credential management database. A unique BlackBerry Certification Program ID (BCPID) is created for first time candidates, and test results are linked to the profile and previous exam results.

  1. If you pass the exam, your results will be reviewed and validated by the BlackBerry Certification team and, from there, you will gain the BlackBerry Certified Builder for Web Application Development, BlackBerry Certified BlackBerry Builder for Native Application Development, or BlackBerry Enterprise Developer Expert designation depending on which exam(s) you completed.

  2. You must first obtain either the BlackBerry Certified Builder for Web Application Development or BlackBerry Certified BlackBerry Builder for Native Application Development designation before you are eligible to apply for the BlackBerry Enterprise Developer Expert designation. If you pass the "Designing and Deploying BlackBerry 10 Apps in Enterprise Environments" exam without passing either the "Developing Applications Using the BlackBerry 10 WebWorks Software Development Kit" or the "Developing Applications Using the BlackBerry 10 Native Software Development Kit and Cascades UI Framework" exam, you will not gain the BlackBerry Enterprise Developer Expert designation

  3. If you do not pass, you can choose to retake the exam, subject to the Exam Retake Policy set forth below.

Note: It is recommended that you keep copies of score reports for your records.

If this is the first BlackBerry exam you have written, upon completion of your exam, you will receive an email message with the information needed to activate your account and view your BlackBerry certification profile, history, and status.

Results are generally imported to the BlackBerry Certification Program Administrators within 72 hours of exam completion. However, in some cases it may take up to one week before results are accessible through the credential manager.

Once you have completed all certification requirements, you will be provided with instructions on how to retrieve and download a free electronic copy of your certificate. You will also be given access to a logo representing your certification achievement via the BlackBerry Certification credential manager. Guidelines for the usage of BlackBerry Certification Program logos will also be provided.

Your name will also be added to our BlackBerry Certification Program mailing list to receive special announcements and information throughout the year.

Exam retake policy

If you fail an exam, or are asked to rewrite it, you will be required to wait a certain amount of time before attempting it again. You must pay the necessary fees if you choose to rewrite an exam.

Review the objectives on the BlackBerry Builder website again and consider taking training as needed based on your comfort level with all the objectives.

Note: If you would like to dispute the status of an exam, please email certification@blackberry.com.

The following wait periods will be enforced when attempting an exam:

  • After the first attempt Minimum 5 days
  • After the second attempt Minimum 14 days

Note: The wait period starts the day of the last unsuccessful attempt.

If you write and pass an exam before the wait period is over, the certification will be considered invalid and you will need to rewrite the exam once the wait period has ended. This will be at your own expense.

Each exam can be attempted a maximum of three times in a three month period. For example, assume your first attempt is on February 1, your second attempt on February 20, and your third on March 30. If you need to attempt the exam again, the earliest you would be able to do so would be May 1, after the first attempt drops out of the three months period.

There are several reasons why an exam retake policy has been implemented for the BlackBerry Certification Program:

  • Within the certification industry it is common to implement a waiting period between retakes. Wait periods help ensure that the certification the candidate is working towards remains as valuable as possible.
  • The wait period assists with security and integrity and helps to provide a consistent basis for measuring the skills and abilities of candidates. Waiting for a period of time helps to demonstrate that the candidate truly understands the job tasks being verified.
  • The wait time also allows candidates to review areas where they received low scores.

Exam security

Ensuring the integrity of BlackBerry Certification Program material is vital to maintain the value of the credentials you've earned. Exam results will be monitored regularly for any abnormalities. If an abnormality is found in a candidate's results, regardless of the reason, an investigation will be conducted that may result in the candidate's certification status being removed at Prometric's sole discretion.

Abnormal results may lead to one or more of the following:

  • Invalidation of scores and/or candidates will be asked to retest, possibly at their own expense
  • Change to pass/fail status or retest requested
  • Revocation of any achieved certifications (including previous exams that are not the violating exam attempt)
  • Banning from participation in the program for a specified time period or indefinitely
  • Legal action

In the event of cheating or other fraud and in Prometric's sole discretion, the candidate may also be barred from pursuing any further BlackBerry certifications.

Cheating includes:

  • Using any unauthorized materials for test preparation
  • Attempting an exam under false pretenses or with the goal of assisting another person
  • Removal of exam items, whether by recording device or memorization
  • Verbally discussing, posting, selling, trading, or otherwise sharing exam content, or comments on content which may provide value to others preparing for the exam, whether for a fee or not
  • Providing access of test center personnel to their computer during the exam without a technical issue
  • Soliciting test materials
  • Collusion with test center personnel
  • Any other activity which Prometric deems, it its sole discretion, to be contrary to the fair or proper administration of the test

BlackBerry Certification materials and exam content is proprietary and confidential property of Research In Motion. Research In Motion does not authorize the recording, copying, distribution or sale of exam content or practice exams or answers relating thereto. Distribution and/or use of proprietary and confidential content in violation of the BlackBerry Certification Candidate Agreement may void your exam results, jeopardize your certification and result in further action by Research In Motion. Please review the Candidate BlackBerry Certification Agreement in detail before proceeding with any exam. Should you have any questions, please contact us at certification@blackberry.com.

BY PARTICIPATING IN THE TEST, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS STATED HEREIN AND THE TEST CENTER RULES.

All test submissions and application information become the property of the Prometric and will not be returned. Please see the privacy policy located here for details of the policy regarding the use of personal information collected in connection with this application and test. Prometric and Research in Motion are not responsible for incorrect or inaccurate entry information whether caused by Internet users or by any of the equipment or programming associated with or utilized in the Test or by any technical or human error which may occur in the processing of the entries in the Test. Prometric and Research in Motion are not responsible for any failure of the Test website, including any technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any email or entry to be received on account of traffic congestion on the internet or at the Test Website, or any combination thereof including any injury or damage to an entrant's or any other person's computer related to or resulting from downloading any material related to the Test, all of which may affect a person's ability to participate in the Test. Prometric reserves the right, in its sole discretion to cancel or suspend this Test should fraud, virus, bugs or other causes beyond the control of Prometric corrupt the administration, security or proper administration of the Test. In the event of cancellation, Prometric will administer a re-test, in its discretion. Prometric shall have sole and final decision over all matters related to the Test. Certification is subject to verification, in Prometric's discretion. Certificates have no cash value and cannot be copied, transferred or sold.

By participating in this Test, participants understand and agree (and agree to confirm in writing): (a) to abide to these terms which are final and binding and the decisions of Prometric with respect to all aspects of the Test, which are final, (b) to release and hold harmless Prometric, Research in Motion and their parent, subsidiary and affiliated companies, advertising and promoting agencies, any other party associated with the development or administration of this Test, and all of their respective officers, directors, employees, representatives and agents (collectively, "Releasees") from and against any and all liability whatsoever, including without limitation legal claims, costs, injuries, losses or damages, demands or actions of any kind (in connection with this Test. Participants or Winner will be disqualified for any attempt to tamper with any aspect of the Test, or circumvent these terms. Prometric reserves the right to remedy any such action, disruption, or circumvention in a manner, determined solely by Prometric that is fair and equitable to Test participants. Prometric reserves the right, in its sole discretion, to void, modify, terminate or suspend this Test (or any portion thereof) should fraud or any unauthorized human intervention or other causes beyond the reasonable control of Prometric corrupt or impair the administration, security, fairness or proper play of the Test.

Violating test center rules

If a candidate violates test center rules or any of the policies set forth herein, in Prometric's sole discretion, the candidate is permanently ineligible for any BlackBerry certification. The exam that the candidate attempted will be discarded and the candidate will not receive a refund for their Fee. Test center personnel are authorized to take immediate and appropriate measures against candidates who are caught violating test center rules.

Candidates will be required to review and sign the Test Center Regulation form at the test center prior to beginning the exam, thereby agreeing to be bound by the test center rules and the policies set forth herein.

If you suspect that someone has violated test center rules during an exam, please notify the test center AND contact the BlackBerry Certification Program team at certification@blackberry.com.

Exam retirement vs. exam expiry

When an exam is retired, the BlackBerry certification remains valid but the exam is no longer available to be written.

When an exam expires, the BlackBerry certification expires as well and is no longer valid. In general, exam and credential expiry usually occur approximately 6 months after the exam retirement.

Your BlackBerry Certification Program status can be monitored through the BlackBerry Certification credential manager, including expiry dates and certification maintenance requirements. Prior to your certification expiry, you will receive an email notification with the steps you need to take to maintain your certification status.

The goal of the BlackBerry® Certification Program is to have a minimum exam life of 12 months and to create or update exams around major product or software development kit versions. Each updated exam only affects those existing BlackBerry Certified Professionals who were certified under the old exam and any other candidate who wishes to be certified for the particular certification role subject to the updated exam.

The retirement periods for an exam will be dependant on new product or SDK release schedules and old product EOL (end of life) schedules. As a result, some exams may co-exist. When the exam retirement timeframes are established they will be communicated to candidates on our website at www.blackberry.com/certification.

After an exam is retired and no longer available, all new candidates - as well as existing BlackBerry Certified professionals wanting to maintain their certification - will be required to take the updated exam.

If you are an existing BlackBerry certified professional and the updated exam is not successfully completed within the retirement period, your certification will lapse.

Note: For the purposes of the BlackBerry Certification Program, a product is considered to be discontinued when RIM does not release any further service packs or hotfixes for that product.