Frequently Asked Questions

  • Is there a simulator for BlackBerry 10?

    Yes, a simulator with the same operating system build as the BlackBerry 10 Dev Alpha device is available for Windows and Mac.

    You can download a BlackBerry 10 Device Simulator from the respective SDK download page or see BlackBerry 10 Device Simulator.

  • What are the features and functionality on the BlackBerry 10 Dev Alpha prototype device?

    The BlackBerry 10 Dev Alpha prototype device is being made available to developers so they can begin testing their BlackBerry 10 apps on a physical device. The device includes:

    • Connections: Wi-Fi, cellular, Bluetooth radios
    • Camera: Front and rear facing cameras
    • Device features: Accelerometer, magnetometer, and gyroscope
    • Display: 4.2" screen; 1280x768 resolution
    • Future BlackBerry 10 devices will have different screen sizes. For more information, see the UI guidelines.
  • What size of SIM does it take?

    The BlackBerry 10 Dev Alpha devices uses a micro SIM. For information on inserting the SIM, refer to the Start Here booklet included with the device.

  • What is the latest version of the OS for the BlackBerry 10 Dev Alpha device?

    You can check the OS version on your device by tapping the Settings icon on the device and selecting About. For the latest version of the OS, see Updating the BlackBerry 10 Dev Alpha Device Software.

  • My device won't boot, what can I do?

    There are a few possible causes for this:

    • The battery could be dead. Try charging the device using a wall charger and not a USB. After this is done, power on the device.
    • There could be an issue with the OS image. Using the Dev Alpha Autoloader for Windows, try reloading the OS on your device.
    • If neither of the above help, send an email to clientcare@brandalliance.com for the next steps in support. Be sure to include the following information:
      • Your name
      • OS version (Found under Settings > About > OS)
      • Overview of the issue that you experienced
      • Steps used to reproduce the issue
      • Reproducibility of the issue (constant, frequent, seldom, just once)
  • Can I install apps on the device using the BlackBerry World storefront?

    Yes, BlackBerry World is included in the latest operating system build of the BlackBerry 10 Dev Alpha device. If you want to test loading your app from the BlackBerry World storefront, you can submit your BlackBerry 10 app to BlackBerry World and ensure that you select the BlackBerry Dev Alpha device to be a supported. For more information, visit our BlackBerry World page.

  • What development SDKs can I use to develop a BlackBerry 10 app?
  • Does my app need to be code signed to run on the BlackBerry 10 Dev Alpha prototype device?

    Yes. Apps need to be code signed. Find the code signing key order form here.

  • I have an existing BlackBerry PlayBook tablet app available in BlackBerry World. Will I need to make changes to it for it to work on BlackBerry 10?

    Yes, although it should be minimal. While BlackBerry 10 is built on the BlackBerry PlayBook OS foundation, there have been changes to existing APIs and a number of new APIs have been added that you may want to take advantage of.

    In addition to the API changes, the screen resolution of the BlackBerry 10 Dev Alpha is slightly different and you may need to modify some screen elements or user interface flow.

    Visit the documentation for the development SDKs for information on porting a BlackBerry PlayBook app to BlackBerry 10.

  • Will BlackBerry 10 apps run on a BlackBerry PlayBook?

    No. The APIs and infrastructure are different, so you must build for each of these devices separately.

  • Is the BlackBerry 10 Dev Alpha a BlackBerry 10 device?

    No. The BlackBerry 10 Dev Alpha is not a BlackBerry 10 device. It is a testing device for developers who want hardware for testing their BlackBerry 10 apps as they build them.

    We are committed to you and the developer community. We want to make sure you have the best software tools to build your app, and with this device, the best hardware to test.

  • Why can't I access BlackBerry 10 apps that I've seen demoed at BlackBerry 10 Jam events?

    The BlackBerry 10 Dev Alpha device is not a BlackBerry 10 device. It provides you with the hardware you need to test your apps. The software running on the device is not indicative of the final software, but enables you to access the APIs and hardware features you need to test your BlackBerry 10 app.

  • Is this in any way indicative of a BlackBerry 10 device or the BlackBerry 10 OS?

    This is not indicative of BlackBerry 10 hardware or software. This is test device that allows you access to features you need most to test apps, such as camera and browser.

  • Can I use my BlackBerry 10 Dev Alpha as my primary phone?

    Although, the BlackBerry 10 Dev Alpha will have cellular connectivity, this is a stripped down OS for testing purposes and the experience of the device is limited by that.

  • When will my Dev Alpha device be disabled?

    If you've updated to the 10.1 SDK OS build, your device will continue to work beyond the June 30th date, with no imposed expiry date embedded in the OS.

    The BlackBerry 10 Dev Alpha A hardware will continue to be officially unsupported and the BlackBerry 10 Dev Alpha B hardware will join those same ranks on June 30th, but if you want to continue to develop apps against those devices beyond that date, you're welcome to do so.